This Privacy Policy explains how Cleaners Poole ("we", "us", "our") collects, uses and protects information about you when you visit cleanerspoole.uk or use our cleaning services.
1. Who we are
Cleaners Poole is a domestic and commercial cleaning company based at 270-272 Ashley Rd, Poole BH14 9BZ, United Kingdom. If you have any questions about this policy, contact us on 07309 722 823 or email hello@cleanerspoole.uk.
2. Information we collect
- Contact details you provide via our enquiry, booking or careers forms — name, email, phone, address.
- Service details — the type of clean you need, your preferred dates, any specific requirements.
- Technical data — anonymised analytics about how visitors use the site (page views, device type, approximate location).
3. How we use your information
- To respond to your enquiry and provide a quote.
- To arrange and deliver the cleaning service you've booked.
- To improve the site and our services.
- To meet our legal and regulatory obligations.
4. Lawful bases
We process personal data on the bases of (a) your consent, (b) the performance of a contract for cleaning services, and (c) our legitimate interest in running and improving our business.
5. Sharing your data
We do not sell your data. We only share it with trusted service providers (e.g. payment processors, booking software) where strictly necessary to deliver our service, and with authorities where required by law.
6. Your rights
You have the right to access, correct, delete and restrict our processing of your personal data, and to object to processing or withdraw consent at any time. To exercise any of these rights, contact us at hello@cleanerspoole.uk.
7. Retention
We keep enquiry and booking data for as long as is reasonably necessary to provide our services and to meet our legal obligations. Anonymised analytics data is retained for the standard period set by our analytics provider.
8. Cookies
We use only essential cookies and anonymous analytics cookies. You can control cookies through your browser settings.
9. Updates to this policy
We may update this policy from time to time. Significant changes will be posted on this page.